A1English
Checking into a Hotel
Use these phrases when you arrive at a hotel and speak to the staff.
Key Phrases
Voice
Checking in · 2 ways to say it
Hello. I have a reservation.
neutralGood afternoon. I have a reservation.
politeMore formal greeting
Asking for documents · 2 ways to say it
ID and credit card, please.
neutralCommon and fast for staff
Can I see your ID, please?
politeMore polite staff phrase
Giving the room key
Here is your key.
neutralAsking about breakfast
Is breakfast free?
neutralDirect question for staff
Asking about breakfast times
What time is breakfast?
neutralFinding the room · 2 ways to say it
Where's the elevator?
neutralUS English
Where's the lift?
neutralUK English
Asking about internet
What's the Wi-Fi password?
neutralPractice Dialogue
Traveler
Hello. I have a reservation for today.
Staff
Welcome. Can I see your ID, please?
Traveler
Yes. Here is my ID and credit card.
Staff
Thank you. Here is your room key.
Traveler
Thanks. Where's the elevator?
Staff
The elevator is on the right.
Traveler
Is breakfast free at this hotel?
Staff
Yes, it is free for guests.