A2English
Calling Emergency Services
Use these phrases to call for help and explain your emergency clearly.
Key Phrases
Voice
Operator answering · 2 ways to say it
911, what's your emergency?
neutralUS
Emergency, which service?
neutralUK
Requesting an ambulance · 2 ways to say it
I need an ambulance, please.
politeHelp! Send an ambulance!
casualUse this when you are panicking or in a rush
Requesting police
We need the police.
neutralRequesting fire service · 2 ways to say it
I need the fire department.
neutralUS
I need the fire brigade.
neutralUK
Giving location
I am at 10 Main Street.
neutralReporting what happened · 2 ways to say it
There is a bad car accident.
neutralTwo cars crashed.
casualOperator instructions · 2 ways to say it
Please stay on the line.
politeDon't hang up.
neutralA direct instruction to keep the phone open
Practice Dialogue
Operator
911, what's your emergency?
Caller
Help! Send an ambulance!
Operator
Okay, what is your location?
Caller
I am at 10 Main Street. Two cars crashed.
Operator
Are the drivers okay?
Caller
No. A man is on the ground. He is not moving.
Operator
Okay. An ambulance is on the way. Please stay on the line.
Caller
Please hurry!
Operator
They will be there soon. Don't hang up.