A2English
Repairs & Maintenance
Use these phrases when you need to contact your landlord or building manager to report a problem and ask for a repair.
Key Phrases
Voice
Reporting a plumbing problem · 2 ways to say it
The kitchen faucet is leaking.
neutralUS
The kitchen tap is leaking.
neutralUK
Reporting a general problem · 2 ways to say it
The hot water isn't working.
casualWe don't have any hot water.
neutralAsking for a repair · 2 ways to say it
Can you come and fix it?
casualUse with a landlord you know well.
Could you send someone to repair it?
politeGood for large rental agencies.
Asking about timing · 3 ways to say it
When are you going to fix it?
casualVery direct; can sound angry.
When will someone come to fix it?
neutralWhat time will the repair person arrive?
politeReporting an emergency · 2 ways to say it
Water is everywhere. Please come right away!
casualUse when you need help immediately.
We have a bad leak. Could you send someone quickly?
politePractice Dialogue
Tenant
Hi, this is Mark in apartment 3A.
Landlord
Hey Mark. What's up?
Tenant
The kitchen faucet is leaking. Water is everywhere!
Landlord
Oh, no. Did you turn off the water?
Tenant
Yes, I did. But I need someone to fix it.
Landlord
Right. I will send someone this afternoon.
Tenant
Great. What time will they come?
Landlord
Around 3:00. Will you be home?
Tenant
Yes, I will. Thanks!