B1English

Making a Doctor Appointment

Use these phrases when calling a medical clinic to schedule a visit with a doctor.

Key Phrases

Voice
Booking an appointment · 2 ways to say it

I'd like to make an appointment to see a doctor.

neutral

Could I please schedule an appointment for sometime this week?

polite

A polite way to ask, often used when speaking to receptionists.

Specifying the doctor · 2 ways to say it

I need to see my primary care doctor.

neutral

US. In the UK, say "GP" (General Practitioner).

I need to see my GP.

neutral

UK. In the US, say "primary care doctor".

Registering as a patient · 2 ways to say it

Are you taking new patients right now?

casual

I have never been to this clinic before. Do I need to register?

neutral
Explaining urgency · 3 ways to say it

It's not an emergency. I just need a routine check-up.

neutral

I'm feeling really sick. Is there any way I can come in today?

casual

It is quite urgent. Do you have any cancellations for today?

polite

Asking for a cancellation is a common way to get a fast appointment.

Asking about times · 2 ways to say it

When is the next available appointment?

neutral

Do you have anything open on Tuesday morning?

casual
Accepting a time slot

That time works perfectly for me. I'll take it.

neutral
Rejecting a time slot

I have to work then. Do you have anything later in the afternoon?

neutral
Asking about requirements · 2 ways to say it

Do I need to bring my insurance card with me?

neutral

US. Health insurance is typically required in the US but not in the UK's NHS system.

If I arrive early, will I have time to fill out the new patient forms?

neutral

Practice Dialogue

Patient
Hi, I'd like to make an appointment to see a doctor.
Receptionist
Sure. Have you been to our clinic before?
Patient
No, I haven't. I'm a new patient.
Receptionist
Okay. Is it for a routine check-up, or are you feeling sick?
Patient
I'm feeling really sick. I've had a bad cough for a few days. Can I come in today?
Receptionist
Let me check the schedule. We had a cancellation for 3:30 PM. Does that work?
Patient
Yes, that time works perfectly. I'll take it.
Receptionist
Great. If you come in 15 minutes early, you'll have time to fill out the forms.
Patient
Sure thing. Do I need to bring my insurance card?
Receptionist
Yes, please bring your ID and your insurance card. See you at 3:30.

More Health & Pharmacy (B1)

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