Sending Food Back & Complaints

Excuse me, but I think that this is not what I ordered.

💡 Use this polite phrase when the waiter brings you the wrong plate of food.

Could you please take this dish back to the kitchen and bring the correct order?

💡 Say this to ask the waiter to replace a meal that is incorrect.

Excuse me, but my soup is cold, and I would like you to heat it up.

💡 Use this to ask the staff to make your cold food hot again.

I ordered a steak that should be medium, but this meat has not been cooked enough.

💡 Say this when your meat is too raw and you want it cooked more.

We are still waiting for the side salad that we ordered at the beginning.

💡 Use this when a part of your meal is missing from the table.

Could we please have the missing bottle of water that we asked for earlier?

💡 Use this to request a specific drink that the waiter has forgotten.

I am sorry to complain, but we have waited for our drinks for twenty minutes.

💡 Use this to politely remind the waiter about drinks that have not arrived.

If it is possible, I would like to speak to the manager about this issue.

💡 Use this when the staff cannot solve your problem and you need help.

Since this mistake has ruined our dinner, we would like a discount on the bill.

💡 Ask for a lower price if the restaurant has made a major error.