B1English💼

Work Email & Phone Calls

Use these phrases when you need to write emails or talk on the phone at work.

Key Phrases

I am writing to follow up on the project that we discussed last week.

💡 Use this common phrase when you want to check the progress of an earlier conversation.

Could we set up a meeting next Monday to discuss the new schedule?

💡 This is a polite way to suggest a time for a business conversation with colleagues.

I would like to confirm if you are available at that time.

💡 You can say this to make sure that the other person can meet you.

If you are busy, we can choose another day that works better.

💡 This sentence helps you offer choices when the first meeting time is not possible.

I have received your email, and I will check the details today.

💡 Use this sentence to show that you have read their message and will act.

Could you please send me the report as soon as you finish it?

💡 This is a useful request when you need a document from a co-worker quickly.

Please let me know if you need any help with these tasks.

💡 This friendly closing phrase shows that you are ready to assist the other person.

Since he is not at his desk, I can take a message for him.

💡 Say this on the phone when the colleague who they want to contact is busy.

I will contact you again as soon as we get the results.

💡 Use this promise when you must wait for updates before you write back again.

I look forward to hearing from you soon about this important decision.

💡 This is a professional way to end a business email before you get a reply.

Practice Dialogue

Office Assistant
Good morning, this is the sales department, and how can I help you today?
Client
I am calling to follow up on the project that we discussed last week.
Office Assistant
Since the manager is not at his desk, I can take a message for him.
Client
Could we set up a meeting next Monday to discuss the new schedule?
Office Assistant
I would like to confirm if you are available at ten in the morning.
Client
Yes, that time is perfect, so please write it in the office calendar.
Office Assistant
I will contact you again as soon as we get the final results.
Client
Thank you very much, and I look forward to hearing from you next week.

More Work & Study (B1)

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