B2English✂️

At the Mechanic

This lesson is designed for situations where you must describe vehicle malfunctions, request estimates, and coordinate repairs at a local garage.

Key Phrases

Whenever I accelerate on the highway, there is a strange grinding noise coming from the front wheels.

💡 Use this specific structure to help the mechanic diagnose where the unusual sound is originating from.

Could you please provide a written estimate before you begin performing any major repairs on the engine?

💡 This ensures that you will not be surprised by unexpected charges when the work is completed.

How long do you anticipate that the diagnostic process and subsequent repairs will take to complete?

💡 Ask this question to determine whether you need to arrange alternative transportation for the day.

If any parts need to be replaced, would you mind saving the old ones for me?

💡 It is common practice to inspect replaced components to verify that the work was actually necessary.

Please call me to get my approval if the total cost is going to exceed your estimate.

💡 This prevents mechanics from doing unauthorized work that might exceed your budget constraints.

Do you currently have the necessary parts in stock, or will they have to be ordered?

💡 Ordering parts from external suppliers can often delay the completion of your vehicle's repairs.

I would like to know the exact time when my car will be ready for pickup.

💡 This allows you to plan your schedule and arrange a ride to the repair shop.

Does the work that was performed today come with any kind of warranty or guarantee?

💡 Reputable garages usually offer a warranty on both the replacement parts and their labor.

Could you explain the different charges on this invoice before I make the final payment?

💡 It is important to understand what you are paying for, including labor hours and parts.

Practice Dialogue

Customer
Whenever I accelerate on the highway, there is a strange grinding noise coming from the front wheels.
Mechanic
We will inspect the brakes and suspension, but the diagnostic process might take a few hours.
Customer
Could you please provide a written estimate before you begin performing any major repairs on the engine?
Mechanic
If we found any broken components, we would prepare a detailed estimate listing all parts.
Customer
Do you currently have the necessary parts in stock, or will they have to be ordered?
Mechanic
Most standard parts are kept in stock, whereas specialized items must be ordered from our main warehouse.
Customer
Please call me to get my approval if the total cost is going to exceed your estimate.
Mechanic
We always contact our customers before proceeding with repairs that were not originally agreed upon.
Customer
I would like to know the exact time when my car will be ready for pickup.
Mechanic
We expect that the repairs will be finished by four o'clock this afternoon, despite the delay.
← All English survival phrases