Sending Food Back & Complaints
These phrases should be utilized when your restaurant order is incorrect, undercooked, or missing particular items you requested.
Key Phrases
Excuse me, but this dish seems to be undercooked, so I would appreciate it if the kitchen could cook it further.
I am afraid that this is not what I originally ordered, as I specifically requested the vegetarian option instead.
Although we ordered three side dishes, we have only received two, so one portion appears to be missing still.
If it would not be too much trouble, could you possibly replace this cold soup with a hot one?
Could I please speak with the manager regarding the service issues that we have experienced here this evening?
My steak was prepared rare, whereas I had explicitly requested it to be medium well when placing my order.
We have been waiting for our main courses for over forty minutes, which seems rather excessive for a weekday.
Would it be possible to remove this untouched item from our final bill since it never arrived at our table?
This fish has a very strange odor, so I would feel much more comfortable ordering a different dish instead.
Since this glass is visibly dirty, could you kindly bring me a clean one from the bar area?