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A Medical Emergency

These essential phrases are designed to help you communicate clearly and effectively during sudden medical emergencies and safety incidents.

Key Phrases

Could you please contact the emergency services immediately because this person has collapsed and appears to be completely unconscious?

I need to report that an individual has suffered a severe allergic reaction after eating food that might contain nuts.

Although he is conscious, he is experiencing intense pain in his chest, which is spreading rapidly down his left arm.

If we had an epinephrine injection available, we could administer it immediately before the medical team arrives at our location.

The patient stated that she had been feeling extremely dizzy before she suddenly lost consciousness and fell to the ground.

Please inform the paramedics that the victim was injured during a fall, though the exact cause remains unclear at present.

Could you specify exactly where you are experiencing the discomfort, as this information will help the responders diagnose the issue?

Despite the patient's breathing being relatively stable, we must monitor their pulse closely until the ambulance has finally arrived.

Practice Dialogue

Bystander
Could you please send an ambulance immediately because a young man has suddenly collapsed and is now completely unconscious?
Operator
Please stay calm and tell me if you know what happened before the patient lost consciousness so suddenly.
Bystander
He had been eating lunch when he complained of an allergic reaction, which apparently caused his sudden collapse.
Operator
If he had an epinephrine injection, you could administer it immediately, which would save his life before we arrive.
Bystander
Unfortunately, no medication was found in his bag, but we are checking his pockets for an emergency device now.
Operator
While you search, could you check his breathing and tell me exactly where he is experiencing the pain?
Bystander
His breathing is very shallow, and he was indicating that the pain was located in his upper chest area.
Operator
The ambulance has been dispatched, so please continue monitoring him closely until the paramedics arrive at your location.

More Emergencies & Safety (B2)

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