Checking into a Hotel
These essential phrases will help you smoothly check into your hotel and ask basic questions about your stay.
Key Phrases
Buenas tardes. Tengo una reserva.
politeGood afternoon. I have a reservation.
Use this standard polite greeting when first approaching the reception desk.
Hola, tengo una reserva para Smith.
neutralHello, I have a reservation for Smith.
A direct and natural way to introduce yourself to the staff.
Aquí tiene mi pasaporte y mi tarjeta.
politeHere is my passport and my card.
Use 'aquí tiene' (here you have) when politely handing documents to staff.
Aquí está mi pasaporte.
neutralHere is my passport.
A simple, factual way to present your identification.
Es una habitación doble, ¿verdad?
neutralIt is a double room, right?
Use '¿verdad?' at the end of a sentence to confirm a detail you think is correct.
¿Tiene cama doble o dos camas?
casualDoes it have a double bed or two beds?
A direct way to clarify the bed situation.
Disculpe, ¿el desayuno está incluido?
politeExcuse me, is breakfast included?
Adding 'disculpe' makes your question softer and more polite.
¿Hay desayuno en el hotel?
neutralIs there breakfast in the hotel?
A very direct way to check if they serve food.
¿Cuál es la contraseña del wifi?
neutralWhat is the wifi password?
An essential phrase you will use in almost every hotel.
¿A qué hora es la salida?
neutralWhat time is check-out?
The traditional Spanish word for check-out is 'la salida' (the departure).
¿A qué hora es el check-out?
casualWhat time is check-out?
Many Spanish speakers simply use the English word 'check-out' in everyday casual speech.
Gracias. ¿Dónde está mi habitación?
neutralThank you. Where is my room?
A polite wrap-up question after receiving your room keys.