Asking for Help
Use these essential phrases to politely ask for help and clarify communication when you need assistance in Italy.
Key Phrases
Scusa, ho un problema.
casualExcuse me, I have a problem.
Use with younger people or in relaxed, informal settings.
Mi scusi, può aiutarmi?
politeExcuse me, can you help me?
Standard polite form for speaking with strangers and staff.
Non so dove sono.
neutralI don't know where I am.
Literal and effective, since the direct translation of 'I am lost' uses complex grammar.
Scusa, non capisco.
casualSorry, I don't understand.
A direct way to show you are struggling with the language.
Mi scusi, non capisco.
politeExcuse me, I don't understand.
More formal, good for speaking to authorities or shop workers.
Parli inglese?
casualDo you speak English?
Use this informal form with peers or children.
Parla inglese?
politeDo you speak English?
The polite 'Lei' form, best for approaching strangers on the street.
Più piano, per favore.
neutralMore slowly, please.
A simple phrase when you cannot form a full sentence.
Può parlare più piano?
politeCan you speak more slowly?
Standard polite request if the local speaks too fast.
Come, scusa?
casualWhat, sorry?
Very common in everyday, fast-paced conversation.
Può ripetere, per favore?
politeCan you repeat, please?
Polite and complete way to ask someone to say it again.