Calling Emergency Services
Use these phrases when you need to call emergency services in Italy.
Key Phrases
Ho bisogno di un'ambulanza con urgenza per favore.
I need an ambulance urgently please.
💡 Use this to request medical help immediately.
C'è stato un brutto incidente sulla strada principale.
There was a bad accident on the main road.
💡 Use this to explain that an accident has occurred.
Un uomo è caduto e non può muovere la gamba.
A man fell and cannot move his leg.
💡 Use this to describe a physical injury.
Siamo in via Roma al numero ventidue vicino alla stazione.
We are at twenty-two Roma street near the station.
💡 Use this to give your exact location.
Manderò subito la polizia e anche i vigili del fuoco.
I will immediately send the police and also the firefighters.
💡 An operator will use this to confirm help is coming.
Rimarrò al telefono con lei fino all'arrivo dei medici.
I will stay on the phone with you until the doctors arrive.
💡 The operator will tell you to stay on the line.
Deve mantenere la calma e non deve lasciare l'uomo solo.
You must stay calm and you must not leave the man alone.
💡 Common instruction to keep the victim safe and calm.
Lei deve rimanere in linea per dare altre informazioni importanti.
You must stay on the line to give other important information.
💡 The operator will ask you to stay on the phone.
C'è molto fumo e vedo anche un grande incendio.
There is a lot of smoke and I also see a big fire.
💡 Use this if you need the fire department.
L'ambulanza arriverà tra cinque minuti sul posto dell'incidente.
The ambulance will arrive in five minutes at the accident scene.
💡 The operator will give you an estimated arrival time.