A2English
Asking if They Have It
Use these phrases to ask staff about items, sizes, and stock when you are shopping.
Key Phrases
Voice
Asking if they sell an item · 2 ways to say it
Do you have this?
casualShow the item on your phone or point to it.
Excuse me, do you sell these?
politeA polite way to start a conversation with staff.
Asking for a size or color · 2 ways to say it
Do you have this in a different color?
neutralExcuse me, do you have a bigger size?
politeUse 'bigger' or 'smaller' to get the right fit.
Asking about stock · 2 ways to say it
Do you have any more in the back?
casualAsking if they have extra items in the stockroom.
Is this item in stock?
neutralAsking when more arrives · 2 ways to say it
When are you going to get more?
casualWhen will you have more of these?
neutralA clear, standard way to ask about new deliveries.
Asking where to find things
Where can I find the shoes?
neutralAsking for the changing area · 2 ways to say it
Where are the fitting rooms?
neutralUS. The place where you try on clothes.
Excuse me, where are the changing rooms?
politeUK. Add 'Excuse me' to be polite.
Practice Dialogue
Customer
Excuse me, do you have this sweater in blue?
Staff
Let me check. No, sorry, only in black.
Customer
Oh, okay. Do you have any more in the back?
Staff
I can look. What size do you need?
Customer
A medium, please.
Staff
Just a minute. ... Sorry, they are not in stock.
Customer
Right. When will you have more of these?
Staff
On Tuesday. We will get a new delivery then.
Customer
Okay, I'll come back next week. Thanks.
Staff
No problem. Have a good day!