A2English

At the Electronics Store

Use these phrases to ask questions, compare products, and buy things at an electronics store.

Key Phrases

Voice
Asking for help · 2 ways to say it

Excuse me, can you help me choose?

polite

A polite way to start a conversation with store staff.

Can I get some help with these?

casual

Good for getting a worker's attention quickly.

Comparing models · 2 ways to say it

What is the difference between these two?

neutral

Use this when looking at two similar items.

Which one is better?

casual

A very direct way to ask for a recommendation.

Checking included items · 2 ways to say it

Does it come with a charger?

neutral

Ask this to see what is inside the box.

Are the cables in the box?

casual

A simple way to check if you need extra wires.

Checking compatibility · 2 ways to say it

Will this work with my cell phone?

neutral

US English — checking if devices connect.

Will this work with my mobile phone?

neutral

UK English — checking if devices connect.

Asking about returns · 2 ways to say it

What is your return policy?

polite

Ask this to know the rules for bringing things back.

Can I bring it back if it breaks?

casual

A conversational way to ask about warranties or returns.

Practice Dialogue

Customer
Hi, can I get some help with these?
Store Worker
Sure. What do you need?
Customer
What is the difference between these two cameras?
Store Worker
The black one is better for video. It has a bigger battery.
Customer
Oh, okay. Does it come with a charger?
Store Worker
No, you need to buy a charger.
Customer
Right. Will this work with my cell phone?
Store Worker
Yes, you can connect them with an app.
Customer
Great. Can I bring it back if it breaks?
Store Worker
Yes, you have thirty days to return it.
Customer
Perfect. I will take the black one.

More Shopping & Money (A2)

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