B1English✂️

Booking an Appointment

Use these phrases when you need to book, change, or cancel a meeting with a service provider.

Key Phrases

I would like to make an appointment with the dentist for next Tuesday morning, please.

💡 Use this simple phrase when you first contact the receptionist to start the booking process.

Do you have any availability on Thursday afternoon, or is the office completely busy then?

💡 This question helps you find open slots if you have a specific day in mind.

Could you tell me if you have any free times during the coming week?

💡 Use this polite question to ask generally about the dates that are currently open.

That time works well for me, so please write me down for that slot.

💡 This is a natural way to agree to a time that the helper suggests.

I have to change my appointment because a new problem has just come up.

💡 Use this when you must reschedule and need to explain the situation very briefly.

Could we move the meeting to Friday morning, or is that day fully booked?

💡 This is a polite way to suggest a new time for your appointment.

I am very sorry, but I have decided to cancel my appointment for tomorrow.

💡 Use this phrase to cancel a booking when you cannot visit the office.

Could you send a quick email that confirms the details of my booking?

💡 Ask for this document so you do not forget the correct date and time.

I might arrive fifteen minutes late because the local train has stopped running now.

💡 Use this phrase when you are delayed and want to warn the receptionist.

I would like to check that we still have our appointment for tomorrow afternoon.

💡 Use this to confirm the appointment a day before the scheduled meeting.

Practice Dialogue

Receptionist
Good morning, this is the clinic, so how may I help you today?
Customer
Hello, I would like to make an appointment with the dentist for next Tuesday morning, please.
Receptionist
I am sorry, but the dentist is fully booked on Tuesday because she has a conference.
Customer
Do you have any availability on Thursday afternoon, or is the office completely busy then?
Receptionist
We have a free slot at two o'clock, which might work well for you.
Customer
That time works well for me, so please write me down for that slot.
Receptionist
I have booked you for Thursday, and I will send an email that confirms it.
Customer
Thank you very much for your help, and I look forward to seeing you then.

More Everyday Services (B1)

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