B1English✂️

Phone & Device Repair

Use these phrases when you visit a shop to repair your damaged mobile phone.

Key Phrases

I have dropped my phone and the screen is completely broken now.

💡 Use this sentence to explain to the assistant that your screen needs to be replaced.

The battery drains very quickly, so I need to replace it as soon as possible.

💡 Say this when your phone does not hold a charge for more than a few hours.

Could you please tell me how much the repair will cost before you start?

💡 Use this phrase to find out the total price of the service before they start.

How long will it take to fix my device because I need it for work?

💡 Ask this question to find out the time that they need to complete the work.

Will my photos and personal data stay safe while you are repairing the phone?

💡 Use this if you are worried about losing important photos and documents on your phone.

Do you provide a temporary loaner phone if the repair takes more than a day?

💡 Ask this if you want to borrow a phone while the shop repairs your device.

Does this repair come with a warranty in case the screen has issues again?

💡 This question asks if the repair shop guarantees their work for a few months.

I need a receipt that shows the details of the service and the final cost.

💡 Use this when you pay so that you have proof of the completed service.

Practice Dialogue

Customer
I have dropped my phone and the screen is completely broken, so I need help.
Technician
We can replace the screen today, but I must check if we have the correct parts.
Customer
Could you also check the battery because it drains very quickly during the day?
Technician
If we install a new battery, it will hold a charge much longer than now.
Customer
How much will the repair cost, and does it come with a reliable warranty?
Technician
The total cost is ninety dollars, and we provide a three-month warranty for parts.
Customer
Will my data stay safe, and do you have a loaner phone for today?
Technician
Your data is safe, and I will give you a temporary device to use.

More Everyday Services (B1)

← All English survival phrases