Reporting Lost Luggage
Use these helpful phrases when your suitcase has not arrived at the airport baggage carousel.
Key Phrases
Excuse me, my bags from flight LH456 have not arrived on the baggage carousel.
💡 Use this polite opening to explain your problem to the airport staff.
I need to report my lost luggage and fill out a baggage claim form.
💡 The airport staff will usually ask you to complete this official document immediately.
The missing suitcase is a large black bag that has four wheels and a blue ribbon.
💡 Provide clear details that will help the team identify your bag.
I have my baggage receipt here, which shows the tag number for my check-in luggage.
💡 You must keep this paper receipt because it shows your bag tracking number.
If my bag is lost, could you please tell me how I can track it online?
Could you confirm if you will deliver the bag directly to my hotel when it arrives?
💡 Airlines usually bring your bags to your accommodation when they are found.
My hotel is in the city center, and the address is printed on this form.
I might need some basic items, so does the airline offer any emergency compensation?
💡 Some airlines will give you emergency money to buy necessary clothes and toiletries.
Who should I call if I do not receive any updates about my bag tomorrow?
I hope that my suitcase will turn up soon because I have important things inside.