Repairs & Maintenance
Use these phrases when you need to report a maintenance problem to your landlord or property manager.
Key Phrases
I am calling to report a problem with the heating which has stopped working today.
💡 Use this phrase to explain clearly what machine or system in your home has broken.
The lock on the front door is broken, and I cannot close it securely.
💡 This is an urgent security issue that you should explain to your landlord immediately.
There is a leaking tap in the kitchen, and water is dripping onto the floor.
💡 Use this to describe water damage, which can quickly become a very serious problem.
Could you please send someone to look at the boiler as soon as possible?
💡 This is a polite way to ask for a professional repair technician to visit.
If you do not fix the heating soon, the pipes might freeze during the night.
💡 Use this first conditional sentence to explain the result of not fixing a problem.
I have already turned off the water valve to prevent any further flooding in the kitchen.
💡 Tell the landlord what actions you have already completed to manage the emergency.
Could you tell me when the technician will arrive to carry out the repairs?
💡 Ask this question to find out the specific time that someone will visit.
If the repair person comes today, I will make sure that I am at home.
💡 Use this to confirm your availability so they can enter the apartment easily.