Setting Up Utilities

I have just moved into a new apartment and I need to start the utilities.

💡 Use this useful phrase to explain your current situation to the customer support agent.

I would like to set up a new account for my electricity and water services.

💡 Use this sentence when you contact the company to start your basic household services.

Could you tell me how to send you my first meter reading for gas?

💡 Ask this question to find out how you should report the numbers on your meter.

Is there a connection fee that I must pay when you activate the internet?

💡 Ask this if you want to know about extra costs before starting your internet service.

If I sign the contract today, will the gas be working by next Monday?

💡 This question helps you confirm the exact day when your services will start working.

I want to receive my monthly bills by email instead of paper mail.

💡 Choose this option if you prefer to check your utility bills on your computer screen.

Could you please explain the different billing plans that are available for my account?

💡 Ask the operator to explain the choices so you can select the cheapest plan.

I need to speak with a technician who can install the internet router.

💡 Use this line when you require a professional worker to connect your physical equipment.

What should I do if the water meter is not working correctly?

💡 Say this if you suspect that your water measurements are not being recorded accurately.

Can we arrange a date to set up the connection at my home?

💡 Use this to choose a specific day for the company worker to visit you.