Setting Up Utilities
Use these phrases when you need to connect your utilities, provide meter readings, or sort out billing for a new home.
Key Phrases
I need to set up electricity for my new apartment.
neutralUS
I need to set up electricity for my new flat.
neutralUK
I'd like to open a new account for my gas and water.
politeHow soon can you turn the power on?
casualWhen will the power be connected at the new address?
neutralWhen can you get the Wi-Fi hooked up?
casualCommon phrasal verb for 'connected'
How soon can you send someone to install the internet?
neutralI have the meter reading for my new place.
casualI am calling to give you my opening meter reading.
politeCan I set up auto-pay for my account?
neutralUS
Can I set up a direct debit for my account?
neutralUK
Do I pay every month or every quarter?
casualHow often will you send the bill?
neutralMy first bill seems a bit too high.
casualI think there might be a mistake on my bill.
politeI'm moving, so I need to transfer my service to a new address.
neutral