B2English🛍️

At the Electronics Store

Use these expressions when you are shopping for electronic devices and need assistance regarding specifications, warranties, or compatibility.

Key Phrases

Could you recommend a reliable laptop that would be suitable for both graphic design and everyday office tasks?

💡 Use this opening question when you want an assistant to suggest options based on your specific professional requirements.

I would like to know if this model has enough processing power and RAM to run editing software smoothly.

Although this tablet is slightly more expensive, does it offer significantly better performance than the cheaper model over there?

Could you please tell me if these wireless headphones are compatible with the latest operating systems and older smart televisions?

💡 This question is particularly useful if you want to verify that new accessories will function with your older devices.

Since I store many large video files, I need a device which features expandable storage rather than a fixed capacity.

I am looking for a protective case and an external hard drive that would work well with this specific device.

Are the necessary cables provided in the box, or will I need to purchase them separately to connect the system?

What kind of warranty is included with this television, and does it cover accidental damage or only manufacturer defects?

💡 Ask this to clarify whether you are protected against unexpected accidents or if the warranty only covers internal faults.

If I were to buy the display model, would you be able to offer a discount on the retail price?

💡 This conditional structure can be used politely when negotiating a lower price for items that have been displayed.

If this item had been purchased online, would the return policy have allowed me to exchange it in this store?

Practice Dialogue

Customer
Could you recommend a reliable laptop that would be suitable for both graphic design and everyday office tasks?
Sales Assistant
This model, which features a powerful processor, is highly recommended for users who require excellent performance.
Customer
I would like to know if this model has enough processing power and RAM to run editing software smoothly.
Sales Assistant
Since it is equipped with sixteen gigabytes of memory, demanding applications will certainly be handled without any difficulty.
Customer
Although this tablet is slightly more expensive, does it offer significantly better performance than the cheaper model over there?
Sales Assistant
If you bought the cheaper model, you would probably notice a lag when running multiple applications simultaneously.
Customer
What kind of warranty is included with this television, and does it cover accidental damage or only manufacturer defects?
Sales Assistant
The standard warranty, which lasts for two years, covers component failures but does not include accidental screen damage.
Customer
If I were to buy the display model, would you be able to offer a discount on the retail price?
Sales Assistant
A ten percent discount can be applied because the original packaging has already been opened by another customer.

More Shopping & Money (B2)

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