B1fa

Calling Emergency Services

These phrases will help you report an emergency, describe the situation clearly to the operator, and understand their instructions over the phone.

Key Phrases

Requesting emergency services · 3 ways to say it

لطفاً سریع یک آمبولانس بفرستید.

neutral

Lotfan sari' yek ambulans beferestid.

Please send an ambulance quickly.

A direct and clear way to request medical help over the phone.

سریع به پلیس زنگ بزنید!

casual

Sari' be polis zang bezanid!

Call the police quickly!

Used to tell bystanders to make the call in an urgent situation.

ما به کمک فوری آتش‌نشانی نیاز داریم.

polite

Ma be komak-e fori-ye atesh-neshani niaz darim.

We need the immediate help of the fire department.

A slightly more formal phrasing often used when reporting a structural emergency.

Stating the emergency · 2 ways to say it

اینجا تصادف شده و دو ماشین به هم خوردن.

neutral

Inja tasadof shode va do mashin be ham khordan.

There's been an accident here and two cars hit each other.

Uses the everyday spoken pronunciation 'khordan' instead of 'khorde-and'.

یه آتیش‌سوزی بزرگ تو ساختمون اتفاق افتاده.

casual

Ye atish-suzi-ye bozorg tu sakhtemun ettefagh oftade.

A large fire has happened in the building.

Spoken Tehrani forms 'ye', 'tu', and 'sakhtemun'.

Reporting injuries · 2 ways to say it

یک نفر حالش خیلی بده و افتاده روی زمین.

casual

Yek nafar halesh kheyli bade va oftade ruy-e zamin.

Someone is feeling very bad and has fallen on the ground.

Common way to describe a medical collapse.

چند نفر مجروح شدن که نمیتونن حرکت کنن.

neutral

Chand nafar majruh shodan ke nemitunan harekat konan.

Several people are injured who cannot move.

Uses a relative clause ('ke') to connect the information fluidly.

Giving location

آدرس ما خیابان آزادی، نزدیک ایستگاه مترو هست.

neutral

Adres-e ma khiaban-e Azadi, nazdik-e istgah-e metro hast.

Our address is Azadi Street, near the subway station.

Always give cross streets or landmarks like a metro station when describing locations in Iran.

Urging speed · 2 ways to say it

لطفاً هر چه سریع‌تر خودتون رو برسونید.

neutral

Lotfan har che sari'tar khodetun ro beresunid.

Please get here as quickly as possible.

A standard, respectful plea to emergency responders.

توروخدا زودتر بیاین، وضعیت خیلی خرابه!

casual

Torokhoda zudtar biayn, vaz'iat kheyli kharabe!

For God's sake come faster, the situation is really bad!

'Torokhoda' is a very common impassioned plea in spoken Persian.

Asking for instructions

تا شما برسید، ما باید چیکار کنیم؟

neutral

Ta shoma beresid, ma bayad chikar konim?

Until you arrive, what should we do?

Asking the operator for first-aid or safety guidance while waiting.

Operator instructions · 2 ways to say it

لطفاً آرامش خودتون رو حفظ کنید و دقیقاً بگید چی شده.

polite

Lotfan aramesh-e khodetun ro hefz konid va daghighan begid chi shode.

Please keep your calm and say exactly what happened.

Standard operator protocol.

تلفن رو قطع نکنید و روی خط بمونید.

neutral

Telefon ro ghat' nakonid va ruy-e khat bemunid.

Don't hang up the phone and stay on the line.

Critical instruction from dispatch.

Reassuring caller · 2 ways to say it

آمبولانس تو راهه و تا چند دقیقه دیگه میرسه.

neutral

Ambulans tu rahe va ta chand daghighe-ye dige mirese.

The ambulance is on the way and will arrive in a few minutes.

Everyday spoken Persian ('tu rahe' instead of 'dar rah ast').

نیروهای امدادی به محل شما اعزام شدند.

polite

Niruha-ye emdadi be mahal-e shoma ezam shodand.

Rescue forces have been dispatched to your location.

Formal passive voice, typical of an official operator update.

Practice Dialogue

Operator
اورژانس تهران، بفرمایید.
Orzhans-e Tehran, befarmayid.
Caller
سلام، اینجا یه تصادف خیلی بد شده. لطفاً یه آمبولانس بفرستید!
Salam, inja ye tasadof-e kheyli bad shode. Lotfan ye ambulans beferestid!
Operator
لطفاً آرامش خودتون رو حفظ کنید. آدرس دقیق شما کجاست؟
Lotfan aramesh-e khodetun ro hefz konid. Adres-e daghigh-e shoma kojast?
Caller
ما تو خیابان ولیعصر هستیم، روبه‌روی پارک. یک نفر افتاده روی زمین.
Ma tu khiaban-e Valiasr hastim, rube-ru-ye park. Yek nafar oftade ruy-e zamin.
Operator
متوجه شدم. آیا شخص مجروح خونریزی داره یا میتونه حرکت کنه؟
Motavajjeh shodam. Aya shakhs-e majruh khunrizi dare ya mitune harekat kone?
Caller
خونریزی داره و اصلاً نمیتونه تکون بخوره. توروخدا زودتر بیاین!
Khunrizi dare va aslan nemitune tekun bokhore. Torokhoda zudtar biayn!
Operator
آمبولانس الان تو راهه. تا زمانی که برسند، تلفن رو قطع نکنید و روی خط بمونید.
Ambulans alan tu rahe. Ta zamani ke beresand, telefon ro ghat' nakonid va ruy-e khat bemunid.
Caller
باشه، من روی خط میمونم. فقط بگید سریع‌تر بیان!
Bashe, man ruy-e khat mimunam. Faghat begid sari'tar biayan!

More Emergencies & Safety (B1)

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