Setting Up Utilities
Essential phrases for setting up accounts, paying bills, and resolving utility issues when moving into a new home.
Key Phrases
برای وصل کردن گاز و آب باید چیکار کنم؟
neutralbaraye vasl kardane gaz o ab bayad chikar konam?
What should I do to connect the gas and water?
A standard way to ask a landlord or building manager for guidance.
ببخشید، چطور میتونم اشتراک برق رو به نام خودم ثبت کنم؟
politebebakhshid, chetor mitunam eshterake bargh ro be name khodam sabt konam?
Excuse me, how can I register the electricity account in my name?
More formal, use this when speaking to staff at the utility office.
میخوام کنتورها رو به نام خودم بزنم، باید کجا برم؟
casualmikham konturha ro be name khodam bezanam, bayad koja beram?
I want to put the meters in my name, where should I go?
به نام زدن is a very common colloquial expression for transferring ownership.
آیا مستأجر قبلی همه قبضها رو قبل از رفتن تسویه کرده؟
neutralaya mostajere ghabli hameye ghabzha ro ghabl az raftan tasviye karde?
Has the previous tenant settled all the bills before leaving?
Crucial to ask before moving in so you don't inherit outstanding debts.
خط تلفن وصله یا باید دوباره برای اینترنت درخواست بدم؟
casualkhate telefon vasle ya bayad dobare baraye internet darkhast bedam?
Is the phone line connected, or do I have to apply for internet again?
In Iran, ADSL internet is tied to the physical landline being active.
برای اینترنتی که درخواست دادم، کی میان نصبش کنن؟
neutralbaraye interneti ke darkhast dadam, key mian nasbesh konan?
For the internet that I requested, when will they come to install it?
Uses a relative clause (که) and normal spoken pronunciation.
قبضها برام پیامک میشه یا هنوز روی کاغذ میاد؟
neutralghabzha baram payamak mishe ya hanuz ruye kaghaz miad?
Will the bills be texted to me, or do they still come on paper?
Almost all utility bills in Iran are now sent digitally via SMS.
قبض آب و برق اینجا معمولاً چقدر درمیاد؟
casualghabze ab o bargh inja mamulan cheghadr dar miad?
How much do the water and electricity bills usually come to here?
چقدر درمیاد is a casual phrase to ask about expected costs.
اگه خونه نباشم، شماره کنتور رو چطور باید به مأمور اعلام کنم؟
neutralage khune nabasham, shomare kontur ro chetor bayad be mamur elam konam?
If I'm not home, how should I report the meter reading to the agent?
Often you can leave a note on the building door for the meter reader.
ببخشید، برق ساختمان قطع شده. میدونید مشکل از کجاست؟
politebebakhshid, barghe sakhteman ghat shode. midunid moshkel az kojast?
Excuse me, the building's electricity is out. Do you know where the problem is from?
A polite way to check with a neighbor or the building manager.
آب از صبح قطع شده، کسی به اتفاقات آب زنگ زده؟
casualab az sobh ghat shode, kesi be ettefaghate ab zang zade?
The water has been cut off since morning, has anyone called the water emergency?
اتفاقات is the emergency department for utility services.
هزینه شارژ ساختمان شامل قبض آب و گاز هم میشه؟
neutralhazineye sharzhe sakhteman shamele ghabze ab o gaz ham mishe?
Does the building maintenance fee include the water and gas bills too?
شارژ is the monthly building fee, which often covers shared utilities.