Asking if They Have It

Hi, do you have this?

Use the singular 'tu' (hai) only in small stores or with young staff.

Do you have this model?

Uses the plural 'voi' (avete) to address the store staff in general.

Excuse me, do you have this item?

Start with 'scusi' (excuse me) to politely get a shop assistant's attention.

Where can I find the shoes?

Uses the modal verb 'potere' (posso) for a basic polite request.

Do you have a size bigger than this?

For a smaller size, ask for 'più piccola'.

Do you have this in another color?

Is it in black?

A very quick, direct way to ask for a specific color.

Do you still have this in the stockroom?

Store staff often keep additional inventory in the 'magazzino'.

Is this model sold out?

'Finito' literally means finished, but is commonly used for 'sold out'.

When will the next order arrive?

Uses the future tense (arriverà) to ask about upcoming stock.

Does it arrive tomorrow?

Italians frequently use the present tense for future events happening soon.