At the Supermarket Checkout
Essential phrases for navigating the checkout line, paying, and handling self-service registers at an Italian supermarket.
Key Phrases
Ha la carta fedeltà?
politeDo you have the loyalty card?
Most cashiers will ask you this before scanning your items.
Carta fedeltà?
casualLoyalty card?
Mi può dare un sacchetto?
politeCan you give me a bag?
Use 'una busta' instead of 'un sacchetto' if you are in southern Italy.
Un sacchetto, per favore.
neutralA bag, please.
Posso pagare con la carta?
politeCan I pay by card?
Carta, grazie.
casualCard, thanks.
A quick, common answer when the cashier asks how you want to pay.
Pago in contanti.
neutralI'll pay in cash.
'Contanti' is the standard everyday word for cash.
Le serve lo scontrino?
politeDo you need the receipt?
Scontrino?
casualReceipt?
Cashiers use this single-word question to keep the line moving fast.
Scusi, la cassa non funziona.
neutralExcuse me, the register isn't working.
Useful when a self-checkout machine freezes.
Questo articolo non passa.
neutralThis item won't scan.
Literally 'this item doesn't pass'. Say this when the barcode reader fails.