Buying Train Tickets
Use these practical phrases to buy tickets, find your platform, and handle train travel in Italy like a local.
Key Phrases
Buongiorno, un biglietto per Roma, per favore.
politeGood morning, a ticket to Rome, please.
The standard, polite way to ask a ticket clerk.
Devo fare un biglietto per Roma.
casualI need to get a ticket to Rome.
Locals frequently use 'fare un biglietto' (literally 'to make a ticket') instead of 'comprare' (to buy).
Solo andata, per favore.
neutralOne way, please.
Use this when you do not need a return ticket.
Andata e ritorno.
casualRound trip.
'Andata' means 'going' and 'ritorno' means 'return'.
In seconda classe, grazie.
neutralIn second class, thanks.
Most regional and fast trains are divided into prima (first) and seconda (second) class.
Scusi, a che ora parte il treno per Napoli?
politeExcuse me, what time does the train for Naples leave?
Start with 'Scusi' to politely get a staff member's attention.
Quando parte il prossimo treno?
casualWhen does the next train leave?
A quick and direct question, great for when you are in a rush.
Scusi, da quale binario parte il treno?
politeExcuse me, which platform does the train leave from?
Look for 'Binario' (platform) on the station departure boards.
Quale binario per Firenze?
casualWhich platform for Florence?
A very common, shortened phrase used when asking fellow passengers or staff on the go.
Dove devo convalidare il biglietto?
neutralWhere must I validate the ticket?
Paper tickets for regional trains must be validated in the machines before boarding.
Dove posso timbrare il biglietto?
casualWhere can I stamp the ticket?
'Timbrare' (to stamp) is the informal word Italians actually use instead of 'convalidare'.
Il treno per Venezia è in ritardo?
neutralIs the train to Venice delayed?
'Essere in ritardo' means to be late.