A2Norwegian

Booking an Appointment

Use these phrases to book, change, or cancel appointments at a clinic, salon, or office.

Key Phrases

Voice
Booking an appointment · 3 ways to say it

Har dere en ledig time i dag?

casual

Do you have an opening today?

Very direct; good for walk-ins at a hair salon or informal clinic.

Kan jeg bestille en time?

neutral

Can I book an appointment?

A straightforward and common way to ask over the phone.

Jeg vil gjerne bestille en time.

polite

I would like to book an appointment.

The most standard and polite way to speak to a receptionist.

Asking for availability · 2 ways to say it

Når passer det?

casual

When is a good time?

Used to ask when it suits the other person.

Når har dere ledig tid?

neutral

When are you available?

Used to check the clinic or office's general schedule.

Proposing a time

Passer det på torsdag?

neutral

Does Thursday work?

The verb 'å passe' is essential for talking about scheduling.

Rescheduling · 2 ways to say it

Kan jeg flytte timen min?

neutral

Can I reschedule my appointment?

The verb 'å flytte' (to move) is used for changing an appointment time.

Jeg må dessverre flytte timen min.

polite

Unfortunately, I have to reschedule.

Adding 'dessverre' (unfortunately) softens the message.

Cancelling · 2 ways to say it

Jeg kan ikke komme i dag.

neutral

I can't make it today.

Direct and factual.

Jeg må avbestille timen min.

polite

I need to cancel my appointment.

'Å avbestille' is the specific formal verb for cancelling bookings.

Confirming · 2 ways to say it

Den er grei.

casual

That works.

A very common informal expression meaning 'That's fine' or 'Agreed'.

Ja, det passer bra.

neutral

Yes, that works well.

The standard way to confirm a proposed time.

Practice Dialogue

Client
Hei! Kan jeg bestille en time?
Receptionist
Ja, selvfølgelig. Når passer det?
Client
Har dere ledig tid i morgen?
Receptionist
Nei, dessverre. Men vi har tid på torsdag.
Client
Ok, passer det klokka tolv?
Receptionist
Ja, det passer bra. Hva heter du?
Client
Jeg heter Anna.
Receptionist
Fint, Anna. Timen din er på torsdag klokka tolv.
Client
Den er grei. Takk!

More Everyday Services (A2)

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