A2English
Checking into a Hotel
Use these everyday phrases when you arrive at your hotel to get your room and ask important questions.
Key Phrases
Voice
Stating your reservation · 2 ways to say it
Hi, I have a reservation under the name Davis.
neutralGood evening. I booked a double room for two nights.
politeMore formal — good to use at a nicer hotel.
Providing ID
Here is my passport and my credit card.
neutralAsking about breakfast · 2 ways to say it
Is breakfast free, or do we need to pay?
casualWhat time do you serve breakfast in the morning?
neutralAsking about Wi-Fi
Where can I find the Wi-Fi password for my room?
neutralAsking about check-out · 2 ways to say it
What time is check-out tomorrow morning?
neutralCan we have a late check-out tomorrow, please?
politeAsking for room keys
Can we get two room keys for our door?
neutralFinding your room · 2 ways to say it
Excuse me, where is the elevator to the second floor?
neutralUS — standard American word.
Excuse me, where is the lift to the second floor?
neutralUK — standard British word.
Practice Dialogue
Guest
Hi, I have a reservation under the name Lee.
Clerk
Welcome! Let me find your name.
Guest
Sure. I booked a double room.
Clerk
Yes, here it is. Can I see your ID?
Guest
Here is my passport. Do we get free breakfast?
Clerk
Yes, we serve breakfast from seven to ten.
Guest
Great. And what is the Wi-Fi password?
Clerk
It is on the back of your room key.
Guest
Thanks. What time is check-out tomorrow?
Clerk
Check-out is at eleven. The elevator is right behind you.
Guest
Perfect. Have a good evening!