A2English

Airbnb & Short-Term Rentals

Use these phrases to communicate with your host when you stay at a short-term rental.

Key Phrases

Voice
Arriving · 2 ways to say it

We are outside the apartment now.

neutral

US English

We are outside the flat now.

neutral

UK English

Finding the key · 2 ways to say it

The key is in the lockbox by the door.

neutral

A common way hosts explain self-check-in.

You will find the key in the lockbox.

polite
Asking about Wi-Fi · 2 ways to say it

What is the Wi-Fi password?

neutral

Do you have the Wi-Fi password?

casual
Contacting the host · 2 ways to say it

You can message me on the app anytime.

neutral

Call me if you need anything.

casual
Reporting a problem

We have a problem with the shower.

neutral

Use this structure (We have a problem with...) for anything broken.

House rules · 2 ways to say it

Please take out the trash before you leave.

neutral

US English

Please take out the rubbish before you leave.

neutral

UK English

Checking out

What time should we check out?

neutral

Practice Dialogue

Guest
Hi, we are outside the apartment.
Host
Great. The key is in the lockbox by the door.
Guest
Okay, I see it. What is the code?
Host
It is four-one-two.
Guest
Got it. We are inside now.
Host
Perfect. The Wi-Fi password is on the fridge.
Guest
Thanks. What time should we check out tomorrow?
Host
Before eleven, please. Just leave the keys on the table.
Guest
Sounds good. We will message you on the app.

More Hotels & Accommodation (A2)

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