Car Accident or Breakdown
Essential phrases for communicating clearly during a car breakdown or minor accident, from checking for injuries to calling for assistance.
Key Phrases
¿Estás bien? ¿Te has hecho daño?
casualAre you okay? Are you hurt?
Use immediately after a crash when speaking to the other driver.
¿Se encuentran todos bien?
politeIs everybody okay?
More polite and plural; useful if there are passengers in the other vehicle.
Necesitamos una ambulancia, creo que alguien está herido.
neutralWe need an ambulance, I think someone is hurt.
Clear and direct for when calling emergency services (112 in Spain).
Por suerte nadie está herido, ha sido solo un susto.
casualLuckily nobody is hurt, it was just a scare.
A natural way to reassure someone that it is just minor damage.
¿Podemos intercambiar los datos del seguro por favor?
politeCan we exchange insurance details, please?
The standard, polite way to ask the other driver for their information.
Pásame tu número y los datos de tu compañía de seguros.
casualGive me your number and your insurance company's details.
More direct; commonly used once the initial shock has passed.
¿Crees que deberíamos llamar a la policía para hacer un parte?
neutralDo you think we should call the police to make a report?
A 'parte' is the official accident report form used by insurance companies.
Mi coche se ha averiado en la autopista y no arranca.
neutralMy car has broken down on the highway and it won't start.
Use this when calling your roadside assistance.
Creo que es necesario que envíen una grúa para remolcarlo.
politeI think it is necessary that you send a tow truck to tow it.
Clear and formal request for a towing service.
Necesito una grúa, el coche me ha dejado tirado.
casualI need a tow truck, the car left me stranded.
Uses the very common everyday idiom 'dejar tirado' (to leave stranded).
Estoy en la carretera principal, justo antes de llegar a la gasolinera.
neutralI am on the main road, right before getting to the gas station.
Useful when giving landmarks to an operator.
No sé exactamente dónde estoy, pero veo un cartel que dice "Salida 15".
casualI don't know exactly where I am, but I see a sign that says "Exit 15".
Natural phrasing when you are disoriented on the highway.
Lo siento mucho, no te he visto al cambiar de carril.
casualI am so sorry, I didn't see you when changing lanes.
Taking responsibility in a direct, everyday manner.
El coche de delante frenó de repente y no pude evitar el golpe.
neutralThe car in front braked suddenly and I couldn't avoid the crash.
Good for explaining the sequence of events without taking full blame.
Voy a poner los triángulos y las luces de emergencia para que nos vean.
neutralI am going to put up the triangles and the hazard lights so they can see us.
Essential safety communication if the car is blocking traffic.