Returns & Exchanges

bebakhshid, mikhastam ye chizi ro pas bedam.

Excuse me, I wanted to return something.

in eiradi dare, dorost kar nemikone.

This has a problem, it doesn't work properly.

in chizi nist ke sefaresh dadam.

This isn't what I ordered.

faktoresh ro ham avordam.

I brought the receipt too.

bedune faktor ham mishe pasesh dad?

Can I return it even without a receipt?

mikham pulam ro pas begiram.

I want to get my money back.

emkanesh hast mablagh ro bargardunid?

Would it be possible to refund the amount?

More formal — good in a large store with a clear return desk.

age nashe, avazesh konam behtare.

If that's not possible, I'd rather exchange it.

ghanun-e pas-dadan-e kala inja chetorie?

What's the policy on returning items here?

in garanti dare?

Does this have a warranty?

garantish ta keye?

How long is the warranty valid for?

tebgh-e ghanun-e forushgah, bayad zarf-e haft ruz pas bedid.

According to store policy, you have to return it within seven days.

This is what you might hear from staff explaining the return window.

rastesh ye kam naomid shodam, chon taze kharide budamesh.

Honestly I'm a bit disappointed, because I'd just bought it.

mamnun babat-e residegitun.

Thank you for taking care of this.