B1Korean

Phone & Device Repair

Essential phrases for explaining phone issues, asking about repair times, and protecting your data at a repair shop.

Key Phrases

Explaining a broken screen · 2 ways to say it

아, 폰 액정 깨졌어.

casual

a, pon aekjeong kkaejyeosseo.

Ah, my phone screen broke.

Only use this casual form with close friends or family.

핸드폰 액정이 깨졌는데 수리 되나요?

neutral

haendeupon aekjeongi kkaejyeonneunde suri doenayo?

My cell phone screen is broken, can it be repaired?

A polite and common way to state your problem to the staff.

Explaining a battery issue

요즘 배터리가 너무 빨리 닳아요.

neutral

yojeum baeteoriga neomu ppalli darayo.

Lately, the battery drains too quickly.

Use '-닳아요' (drain/wear out) to talk about poor battery life.

Asking about repair cost · 2 ways to say it

이거 수리비 대충 얼마 나와?

casual

igeo suribi daechung eolma nawa?

About how much will the repair cost for this?

Asking a friend casually how much a repair might cost.

액정 고치는 데 비용이 얼마나 드나요?

neutral

aekjeong gochineun de biyeongi eolmana deunayo?

How much does it cost to fix the screen?

A polite way to ask the repair shop about the price.

Asking about repair time · 2 ways to say it

고치는 데 오래 걸려?

casual

gochineun de orae geollyeo?

Will it take a long time to fix?

Casual form for asking about duration.

수리하는 데 시간은 얼마나 걸릴까요?

neutral

surihaneun de siganeun eolmana geollilkkayo?

How much time will it take to repair?

Polite inquiry about the expected repair time.

Asking about data safety

고치면 안에 있는 데이터는 다 지워지나요?

neutral

gochimyeon ane inneun deiteoneun da jiwojinayo?

Will all the data inside be deleted if it's repaired?

Crucial question to ask before handing over your phone.

Warning about data loss · 2 ways to say it

메인보드를 바꾸면 사진이 날아갈 수 있어요.

neutral

meinbodeureul bakkumyeon sajini naragal su isseoyo.

If we replace the motherboard, your photos might be lost.

'날아가다' literally means 'to fly away', commonly used for losing data.

수리 중 데이터가 초기화될 수 있습니다.

polite

suri jung deiteoga chogihwadoel su itseumnida.

Data may be factory reset during the repair.

Formal warning from the staff about a potential factory reset.

Checking warranty status

혹시 아직 무상 수리 기간인가요?

neutral

hoksi ajik musang suri giganingayo?

By any chance, is it still under the free warranty period?

Asking if the repair is covered by the free warranty.

Explaining warranty expired

안타깝지만 무상 수리 기간이 끝났습니다.

polite

antakkapjiman musang suri gigani kkeunnatseumnida.

Unfortunately, the free warranty period has expired.

Formal response indicating the warranty is expired.

Requesting a loaner phone

고치는 동안 쓸 수 있는 임대폰 있나요?

neutral

gochineun dongan sseul su inneun imdaepon innayo?

Do you have a loaner phone I can use during the repair?

Asking for a temporary loaner phone.

Notifying repair completion

수리가 완료되었습니다. 찾으러 오시면 됩니다.

polite

suriga wallyodoeeotseumnida. chajeureo osimyeon doemnida.

The repair is complete. You can come pick it up.

Formal notification that you can pick up your device.

Practice Dialogue

Customer
안녕하세요. 핸드폰 액정이 깨졌는데 수리 되나요?
annyeonghaseyo. haendeupon aekjeongi kkaejyeonneunde suri doenayo?
Staff
네, 가능합니다. 핸드폰 한 번 보여주시겠어요?
ne, ganeunghamnida. haendeupon han beon boyeojusigesseoyo?
Customer
여기요. 이거 고치는 데 시간은 얼마나 걸릴까요?
yeogiyo. igeo gochineun de siganeun eolmana geollilkkayo?
Staff
액정 교체는 한 시간 정도 소요됩니다. 비용은 십오만 원 나오고요.
aekjeong gyocheneun han sigan jeongdo soyodoemnida. biyongeun siboman won naogoyo.
Customer
그렇군요. 혹시 고치면 안에 있는 데이터는 지워지나요?
geureokunyo. hoksi gochimyeon ane inneun deiteoneun jiwojinayo?
Staff
보통은 괜찮은데, 가끔 초기화될 수 있어서 백업하셔야 합니다.
botongeun gwaenchaneunde, gakkeum chogihwadoel su isseoseo baegeophasyeoya hamnida.
Customer
아직 백업을 안 했는데요. 여기서 바로 할 수 있나요?
ajik baegeobeul an haenneundeyo. yeogiseo baro hal su innayo?
Staff
네, 저기 컴퓨터 쓰시면 됩니다. 다 하시고 말씀해 주세요.
ne, jeogi keompyuteo sseusimyeon doemnida. da hasigo malsseumhae juseyo.

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