Sending Food Back & Complaints

jeogiyo, jumunhan eumsige munjega jom inneundeyo.

Excuse me, there's a slight problem with the food I ordered.

A soft and polite way to call the waiter over to your table.

joesonghajiman, yeogi jom bwa jusigesseoyo?

Excuse me, could you take a look here, please?

More polite, often used in upscale restaurants.

igeo neomu sigeonneundeyo.

This is too cold.

A polite but direct way to point out that the food has gone cold.

supeuga da sigeoseo nawasseumnida.

The soup came out completely cold.

Formal statement of the issue to service staff.

eumsigi neomu jjaseo geureonde, mul jom deo jusillaeyo?

The food is a bit too salty, could you give me some more water?

Softening a complaint by asking for water instead of a remake.

igeo je immaseneun neomu maewoyo.

This is too spicy for my taste.

Politely attributing the problem to personal preference.

jega jumunhan eumsigi anin geot gatayo.

I don't think this is the food I ordered.

Using 'I think' makes the complaint sound less confrontational.

jeoneun igeol sikiji anasseumnida.

I didn't order this.

A firm and formal way to state the mistake.

igeo jogeumman dewo jusil su innayo?

Could you heat this up a little bit?

joesonghajiman dasi mandeureo jusil su isseumnikka?

I'm sorry, but could you remake this?

neomu orae geollimyeon geunyang chwisohae juseyo.

If it's going to take too long, please just cancel it.

Common when you are on a tight schedule.

jeongmal joesonghamnida. baro hwaginhae bogesseumnida.

I am so sorry. I will check on it right away.

geumbang junbihae deurigesseumnida.

I will get it ready for you shortly.

Used by staff to assure the customer that the wait won't be long.

dasi mandeureo deurigeona hwanbulhae deurigesseumnida.

We will remake it or give you a refund.

a, ne. geureom dasi hae juseyo.

Ah, okay. Then please remake it.

A natural response to a waiter's offer to fix a mistake.