Reporting Lost Luggage
Use these phrases to report a missing suitcase, describe its appearance, and arrange for delivery at the airport baggage claim.
Key Phrases
아, 내 가방이 안 나와. 어떡하지?
casuala, nae gabangi an nawa. eotteokhaji?
Ah, my bag isn't coming out. What should I do?
Used when worrying aloud to a travel companion.
비행기가 도착했는데 제 가방이 안 나왔어요.
neutralbihaenggiga dochakhaenneunde je gabangi an nawasseoyo.
The flight arrived, but my bag hasn't come out.
The most standard way to report the issue to an airline worker.
제가 탄 비행기의 수하물이 아직 도착하지 않았습니다.
politejega tan bihaenggiui suhamuri ajik dochakhaji anhatseumnida.
The luggage for my flight has not arrived yet.
A slightly more formal and precise statement using the word for luggage.
제가 잃어버린 가방은 까만색 큰 캐리어예요.
neutraljega irheobeorin gabangeun kkamansaek keun kaerieoyeyo.
The bag I lost is a large black suitcase.
A simple way to state the color and type of your luggage.
바퀴가 네 개 있는 파란색 하드 캐리어입니다.
politebakwiga ne gae inneun paransaek hadeu kaerieoimnida.
It is a blue hard suitcase with four wheels.
More formal, adding details like the number of wheels.
찾기 쉽게 손잡이에 노란색 리본을 묶어 놨어요.
neutralchatgi swipge sonjabie noransaek riboneul mukkeo nwasseoyo.
I tied a yellow ribbon on the handle to make it easy to find.
Helpful for pointing out unique identifiers like a ribbon or strap.
가방 옆에 제 영문 이름표가 붙어 있습니다.
politegabang yeope je yeongmun ireumpyoga buteo itseumnida.
My English name tag is attached to the side of the bag.
Polite register, useful for mentioning your name tag.
아까 오후에 방콕에서 도착한 비행기를 탔어요.
neutralakka ohue bangkogeseo dochakhan bihaenggireul tasseoyo.
I took the flight that arrived from Bangkok earlier this afternoon.
Standard way to state where you flew from.
제가 타고 온 비행기는 방금 도착한 뉴욕발 편입니다.
politejega tago on bihaenggineun banggeum dochakhan nyuyokbal pyeonimnida.
The flight I was on is the one from New York that just arrived.
Polite register, using the flight's point of origin.
가방을 못 찾았는데 분실 신고서는 어디서 쓰나요?
neutralgabangeul mot chajanneunde bunsil singgoseoneun eodiseo sseunayo?
I couldn't find my bag, so where do I fill out a missing report?
Neutral way to ask for the necessary paperwork.
여기서 수하물 사고 보고서를 하나 받을 수 있습니까?
politeyeogiseo suhamul sago bogoseoreul hana badeul su itseumnikka?
Can I get a baggage incident report here?
A formal request for the incident report document.
나중에 가방을 찾으면 제 호텔로 보내 주시나요?
neutralnajunge gabangeul chajeumyeon je hotello bonae jusinayo?
If you find the bag later, do you send it to my hotel?
Neutral way to ask if they will forward the bag.
언제쯤 제 짐을 호텔에서 돌려받을 수 있습니까?
politeeonjejjeum je jimeul hoteleseo dollyeobadeul su itseumnikka?
Around when can I get my luggage back at the hotel?
Formal inquiry about the expected timeline for receiving the bag.
한국 전화번호가 없는데 이메일로 연락 주실 수 있어요?
neutralhanguk jeonhwabeonhoga eomneunde imeillo yeollak jusil su isseoyo?
I don't have a Korean phone number, so can you contact me by email?
Useful when you don't have a local SIM card.
여기에 제 연락처와 묵고 있는 호텔 주소를 적었습니다.
politeyeogie je yeollakcheowa mukgo inneun hotel jusoreul jeogeotseumnida.
I have written my contact information and the address of the hotel I'm staying at here.
Formal statement when handing over your completed form.
가방에 꼭 필요한 약이 있어서 빨리 찾아야 해요.
neutralgabange kkok piryohan yagi isseoseo ppalli chajaya haeyo.
I have to find it quickly because there is essential medicine in the bag.
Adding a reason emphasizes the urgency of finding your bag.