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Getting a Phone / SIM Card

Use these phrases when you need to buy a SIM card for your phone.

Key Phrases

I would like to buy a prepaid SIM card that has a lot of data.

💡 Use this phrase when you first walk into a mobile phone shop.

Could you please show me the different data plans that you offer here?

💡 Ask this question to compare the prices and features of each package.

I need a plan which has good coverage because I will travel tomorrow.

💡 Say this if you are going to visit areas outside major cities.

Do I need to show my passport or ID card to register it?

💡 Many countries require registration before they can activate your new mobile number.

If I run out of data, how can I top up this card?

💡 Use this to ask about adding more money or data later.

Can you help me to set up the internet connection on my phone?

💡 Ask the staff for assistance if your data is not working immediately.

How long does it usually take for this SIM card to become active?

💡 Ask this so you know when you can start using the service.

I might need to make international calls, so does this plan include them?

💡 Use this phrase if you want to call your family at home.

Is there a limit on the amount of data that I can use?

💡 This will help you understand if the speed decreases after some time.

If I have a problem, can I call a customer support number?

💡 Ask this to find out where you can get help with service issues.

Practice Dialogue

Customer
Hello, I would like to buy a prepaid SIM card that has a lot of data.
Seller
We have great options, so could you tell me how much data you might need?
Customer
I need a plan which has good coverage because I will travel tomorrow morning.
Seller
Our network has excellent coverage, and this card offers twenty gigabytes of fast internet data.
Customer
That sounds perfect, but if I run out of data, how can I top up?
Seller
You can easily top up online, or you may buy a voucher at our shop.
Customer
I will buy it, so do I need to show my passport to register now?
Seller
Yes, please give me your passport because we have to register every new customer.
Customer
Here is my passport, and could you help me to set up the connection?
Seller
I have activated the card, so your phone should connect to the network now.
Customer
Thank you very much for your help, and have a very nice day today.
Seller
You are welcome, and please contact us if you have any questions later.

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