At the Post Office
Use these phrases when you need to send letters or packages, buy stamps, and ask about shipping options at the post office.
Key Phrases
I need to mail this package to Japan.
casualUS English. A very common way to tell the clerk what you need.
I'd like to post this parcel to Japan, please.
politeUK English. A softer way to start the transaction.
Can I get a book of stamps?
casualA 'book' is the usual way to buy a small pack of stamps.
I need to buy some international stamps, please.
neutralBe specific if you are sending postcards or letters abroad.
What's the cheapest way to send this?
casualA direct way to ask for the most affordable shipping method.
Could you explain the delivery options?
politeUse this when you want the clerk to list all available services.
How long will it take to get there?
casualThe most natural, everyday way to ask about delivery speed.
Does this come with tracking?
casualAsk this before paying to ensure you can trace your item.
I'd like to add tracking to this, please.
politeUse when you know the basic postage does not include a tracking number.
Do I need to fill out a customs form?
neutralAlways ask this if you are sending items to another country.
Where exactly do I sign the customs declaration?
politeUse when the form is mostly finished but you cannot find the signature box.
How much is it to mail this?
casualUS English. A quick way to ask for the total cost.
Could you tell me how much it costs to post this?
politeUK English. A more formal request for the exact price.
Do you need to weigh it?
neutralAsk this if you are holding a box and are unsure where to put it.
I think it might be over the weight limit.
casualA polite warning if you know your package is quite heavy.