At the Post Office
Use these practical phrases to confidently send parcels, buy stamps, and ask about shipping details at an Italian post office.
Key Phrases
Devo spedire questo pacco.
neutralI have to send this parcel.
A direct and very common way to state your main need at the counter.
Posso spedire questa scatola da qui?
politeCan I send this box from here?
Useful if you are unsure if you are at the correct counter.
Mi servono dei francobolli, per favore.
neutralI need some stamps, please.
A standard, polite way to ask for items you need.
Hai dei francobolli per queste cartoline?
casualDo you have stamps for these postcards?
Uses the informal 'tu' (hai) — only use this at a small local post office where you know the staff.
Quanto pesa e quanto costa?
neutralHow much does it weigh and how much does it cost?
A fast and natural way to combine two essential questions.
Quando arriva a destinazione?
neutralWhen does it arrive at the destination?
Il pacco arriverà prima di venerdì?
politeWill the parcel arrive before Friday?
Asking a yes/no question about a specific day is often more polite than demanding an exact date.
Come posso seguire la spedizione?
neutralHow can I follow the shipment?
Ha un codice per rintracciare il pacco?
politeDo you have a code to track the parcel?
Uses the formal 'Lei' form (ha) to politely ask the staff for the tracking number.
Devo compilare un modulo per la dogana?
neutralDo I have to fill out a form for customs?