Checking into a Hotel
Essential phrases for arriving at a hotel, checking in, and asking basic questions about your stay.
Key Phrases
Hola, tengo una reserva a nombre de García.
neutralHi, I have a reservation under the name García.
A direct, standard greeting for the receptionist.
Buenas tardes. Tengo una reserva a nombre de García.
politeGood afternoon. I have a reservation under the name García.
A more formal greeting, perfect for checking in.
Sí, claro, aquí están.
neutralYes, of course, here they are.
A simple, standard response when handing over your items.
Aquí tiene mi pasaporte y la tarjeta.
politeHere is my passport and the card.
A slightly more courteous way to offer your documents to staff.
¿El desayuno viene con la habitación?
neutralDoes breakfast come with the room?
A standard, direct question for hotel staff.
¿Cuál es la clave del internet aquí?
neutralWhat is the internet password here?
A routine question; some regions also use 'la contraseña'.
¿A qué hora es la salida mañana?
neutralWhat time is checkout tomorrow?
A direct way to confirm your departure time.
¿En qué piso está mi habitación?
neutralWhat floor is my room on?
A simple question to locate your floor.
¿Dónde están los ascensores, por favor?
politeWhere are the elevators, please?
A polite way to ask for directions to the elevators.