Asking About Hotel Amenities
Use these phrases when checking in or asking hotel staff about services during your stay.
Key Phrases
A che ora è la colazione?
neutralWhat time is breakfast?
The most common way to ask; works with any staff member.
Scusi, a che ora inizia la colazione?
politeExcuse me, what time does breakfast start?
Add 'Scusi' at reception or with someone you haven't spoken to yet.
Qual è la password del Wi-Fi?
neutralWhat is the Wi-Fi password?
You may also hear 'la rete Wi-Fi' — it means the same thing.
C'è la piscina in albergo?
neutralIs there a pool in the hotel?
Swap 'la piscina' for 'la palestra' to ask about the gym instead.
Posso lasciare i bagagli qui?
neutralCan I leave my bags here?
Useful before check-in or after check-out when you still have time to kill.
È possibile fare il check-out più tardi?
politeIs it possible to check out later?
More polite than a direct request; use at reception.
Posso fare il check-out tardi?
neutralCan I check out late?
Shorter and still perfectly acceptable; add 'per favore' to soften it.
Può chiamare un taxi per me?
politeCan you call a taxi for me?
Use 'Può' (polite 'can you') with hotel staff; it is the natural choice here.
Mi chiama un taxi?
casualCan you get me a taxi?
Shorter and more direct — fine if you already have rapport with the staff.
La colazione è inclusa nel prezzo?
neutralIs breakfast included in the price?
Ask this at check-in to avoid surprises on the bill.
Fino a che ora è aperta la palestra?
neutralUntil what time is the gym open?
Replace 'la palestra' with 'la piscina' for the pool.