Checking into a Hotel
Essential phrases for arriving at an Italian hotel, confirming your reservation details, and asking about basic amenities.
Key Phrases
Buongiorno, ho una prenotazione a nome Smith.
politeGood morning, I have a reservation under the name Smith.
The standard, polite way to announce your arrival at the reception desk.
Salve. Ho prenotato una camera doppia.
neutralHello. I booked a double room.
Useful to immediately state what type of room you are expecting.
Ecco il mio passaporto.
neutralHere is my passport.
You can also say 'Ecco la mia carta d'identità' if you are showing an ID card.
La colazione è inclusa?
neutralIs breakfast included?
A che ora è la colazione?
politeWhat time is breakfast?
Qual è la password del Wi-Fi?
neutralWhat is the Wi-Fi password?
Wi-Fi is typically pronounced 'wee-fee' in Italian.
Possiamo avere due chiavi?
neutralCan we have two keys?
Use this to request an extra room key for your travel partner.
A che ora è il check-out?
neutralWhat time is check-out?
Italians commonly use the English word 'check-out' in hotels.
Quando dobbiamo lasciare la camera?
casualWhen do we have to leave the room?
A slightly more conversational way to ask about your departure time.