Booking an Appointment
Essential Italian phrases for calling a doctor, salon, or service provider to book, change, or cancel an appointment.
Key Phrases
Buongiorno, vorrei prendere un appuntamento per la prossima settimana, se possibile.
politeGood morning, I would like to make an appointment for next week, if possible.
The standard, polite way to book with a clinic or formal office.
Salve, avete disponibilità per un appuntamento in questi giorni, magari nel tardo pomeriggio?
neutralHello, do you have availability for an appointment these days, perhaps in the late afternoon?
Common when calling a salon or service without needing strict formality.
Ciao, riesci a fissarmi un appuntamento non appena hai un buco libero?
casualHi, can you fit me in for an appointment as soon as you have a free spot?
Use 'un buco' (a hole) metaphorically for an opening. Only use with someone you know well.
Preferirei un orario pomeridiano, magari dopo le diciassette, perché prima sono in ufficio.
neutralI would prefer an afternoon time, maybe after 5 PM, because I'm in the office before that.
The conditional 'preferirei' (I would prefer) softens the request perfectly.
Sarebbe perfetto fissare l'appuntamento di mattina presto, se c'è ancora qualche posto.
politeIt would be perfect to schedule the appointment early in the morning, if there's still a spot.
Use 'posto' (place/room) to refer to an available time slot.
Qual è il primo giorno utile in cui siete liberi per un controllo?
neutralWhat is the first available day you are free for a check-up?
'Primo giorno utile' is a very natural way to ask for the soonest possible date.
Quando hai un posto libero per me? Mi va bene qualsiasi orario.
casualWhen do you have a free spot for me? Any time is fine.
'Qualsiasi orario' shows you are completely flexible.
È una cosa abbastanza urgente, c'è niente di libero prima di giovedì prossimo?
neutralIt's quite urgent, is there anything free before next Thursday?
Using 'c'è niente' (is there nothing) instead of 'c'è qualcosa' is very common in spoken Italian.
Ho avuto un imprevisto al lavoro e vorrei spostare il mio appuntamento di martedì.
neutralI had something unexpected come up at work and I would like to reschedule my Tuesday appointment.
'Un imprevisto' is the perfect catch-all phrase for any sudden scheduling conflict.
Purtroppo ho bisogno di rimandare l'appuntamento che ho prenotato ieri, mi dispiace molto.
politeUnfortunately I need to postpone the appointment I booked yesterday, I am very sorry.
'Rimandare' (to postpone) is widely used when you need to push a meeting back.
Mi dispiace molto, ma mi rendo conto che devo disdire l'appuntamento di domani.
neutralI'm very sorry, but I realize I have to cancel tomorrow's appointment.
'Disdire' is the specific and most natural verb for cancelling a booking or appointment.
Scusa, non riesco più a passare domani, purtroppo dobbiamo annullare tutto quanto.
casualSorry, I can't make it tomorrow anymore, unfortunately we have to cancel everything.
'Non riesco a passare' literally means 'I can't pass by', often used for informal appointments.
Avrei bisogno di un controllo generale, penso che sia arrivato il momento.
neutralI would need a general check-up, I think it's time.
The subjunctive 'sia' after 'penso che' makes this sound very natural and competent.
Perfetto, allora confermo per mercoledì alle quindici. Grazie mille per l'aiuto!
neutralPerfect, then I confirm for Wednesday at 3 PM. Thanks a lot for your help!
A standard, friendly way to close a booking interaction over the phone.
Va benissimo, ci vediamo direttamente mercoledì pomeriggio allora, a presto!
casualThat's fine, see you directly on Wednesday afternoon then, see you soon!
Adding 'direttamente' emphasizes that no further confirmation is needed before you show up.