Checking Out
Use these phrases when leaving a hotel: settling the bill, querying charges, storing bags, and giving feedback.
Key Phrases
Vorrei fare il check-out, per favore.
neutralI'd like to check out, please.
Safe opener at any reception desk; works morning or afternoon.
Sto lasciando l'hotel.
casualI'm checking out.
Direct and quick; fine when the receptionist already expects you.
Potrei avere il conto, per favore?
politeCould I have the bill, please?
Conditional 'potrei' softens the request — good with any staff member.
Mi dà il conto?
neutralCan you give me the bill?
Brisk but not rude; common when there is a queue behind you.
C'è un errore sul conto, credo.
neutralI think there's a mistake on the bill.
'Credo' softens the claim — less confrontational than stating it as fact.
Questo addebito non è mio — non ho ordinato niente dal minibar.
neutralThis charge isn't mine — I didn't order anything from the minibar.
State the specific item; vague complaints are harder to resolve quickly.
A cosa si riferisce questa voce?
politeWhat does this item on the bill refer to?
Use when a charge is unfamiliar but you're not yet accusing anyone of an error.
Pago con carta.
casualI'm paying by card.
Short and expected; no need for a longer sentence here.
Accettate pagamenti contactless?
neutralDo you accept contactless payments?
Useful before handing over your card, especially in smaller hotels.
Posso lasciare i bagagli qui fino alle tre?
neutralCan I leave my bags here until three?
Always name a specific time so staff can plan space.
Avete un deposito bagagli?
neutralDo you have a luggage storage area?
Ask this first if you're not sure the hotel offers the service.
Il soggiorno è stato ottimo, grazie.
neutralThe stay was great, thank you.
Simple and genuine; staff appreciate a specific compliment more than a vague one.
Devo dire che la stanza era un po' rumorosa di notte.
neutralI have to say the room was a bit noisy at night.
'Un po'' keeps the tone measured — honest without being harsh.
Potete chiamarmi un taxi?
neutralCould you call me a taxi?
Pair this with your destination or departure time to help staff coordinate.