Hotel Room Problems

hwajangsire ttatteutan muri an nawayo.

The hot water isn't running in the bathroom.

A natural and polite way to state the problem.

joesonghajiman, gaeksire onsuga an naomnida.

Excuse me, but there is no hot water in the room.

Slightly more formal, using the Sino-Korean word for hot water (온수).

yeop bangi neomu sikkeureowoseo mot jagesseo.

The room next door is so noisy I can't sleep.

Use this only when complaining to a friend or roommate.

yeop bangi neomu sikkeureounde, jochihae jusil su innayo?

The room next door is too noisy, could you do something about it?

A direct but polite request to the staff to handle a noise complaint.

bang cheongsoga jedaero an doeeo inneun geot gatayo.

It seems like the room hasn't been cleaned properly.

Softening the complaint with 'it seems like' (-것 같아요) sounds very natural in Korean.

sugeoni mojarago chimdae siteuga deoreopseumnida.

We are short on towels and the bedsheets are dirty.

A clear, formal report of specific issues.

eeokeoneul kyeonneunde siwonhan barami an nawayo.

I turned on the AC but no cold air is coming out.

nanbangi an dwaeseo bangi neomu chupseumnida.

The heating isn't working so the room is too cold.

jigeum bangeuro waseo hwaginhae jusil su isseoyo?

Can you come to the room and check it now?

jigwoneul bonaeseo gochyeo jusigetseumnikka?

Could you send a staff member to fix it?

Highly formal; suitable when speaking to staff at a nicer hotel.

uri bang jom bakkwa dallago halkka?

Should we ask them to change our room?

Spoken to a travel partner before calling the front desk.

munjega gyesokdoemyeon dareun bangeuro bakkwa juseyo.

If the problem continues, please change us to another room.

hoksi dareun gaeksillo idonghal su itseumnikka?

Would it be possible to move to a different room?

The word 객실 is the formal term for a hotel room.

bulpyeoneul deuryeo daedanhi joesonghamnida.

We sincerely apologize for the inconvenience.

Standard formal apology used by hotel staff.

siseoltim jigwoneul baro ollyeo bonaegetseumnida.

I will send a maintenance staff member up right away.

wonhasimyeon dareun bin gaeksillo byeongyeonghae deurigetseumnida.

If you'd like, we will change your room to another vacant one.