B1Norwegian

Booking an Appointment

These phrases will help you navigate booking, changing, or cancelling appointments at clinics, salons, or offices in Norway.

Key Phrases

Voice
Requesting a time · 3 ways to say it

Jeg trenger å bestille en time ganske snart.

casual

I need to book an appointment quite soon.

Direct and straightforward; used in less formal settings like a hairdresser.

Jeg vil gjerne bestille en time, helst i neste uke.

neutral

I would like to book an appointment, preferably next week.

The standard and most common way to request an appointment.

Er det mulig å få en time hos dere i nærmeste fremtid?

polite

Is it possible to get an appointment with you in the near future?

Very polite; good for medical or formal professional appointments.

Checking availability · 2 ways to say it

Har du noe ledig i morgen formiddag?

casual

Do you have anything available tomorrow morning?

Uses singular 'du' (you), implying a one-on-one service like a specific barber.

Har dere noen ledige timer i løpet av denne uka?

neutral

Do you have any available appointments during this week?

Uses plural 'dere' (you all), addressing a clinic or company as a whole.

Proposing a time · 2 ways to say it

Passer det kanskje på onsdag etter lunsj?

neutral

Does Wednesday after lunch perhaps suit you?

A soft, friendly way to suggest a specific time.

Jeg lurer på om det finnes et ledig tidspunkt på torsdag.

polite

I wonder if there is an available time on Thursday.

Polite and indirect, making a gentle inquiry.

Rejecting a proposed time · 2 ways to say it

Nei, det passer dårlig, for jeg er opptatt da.

casual

No, that's bad timing, because I'm busy then.

Casual but clear; 'det passer dårlig' literally means 'it suits me poorly'.

Det tidspunktet passer dessverre ikke for meg, fordi jeg må jobbe.

neutral

Unfortunately, that time doesn't work for me, because I have to work.

A standard, polite refusal giving a brief reason.

Confirming an appointment · 2 ways to say it

Den er grei, vi sier onsdag klokka ti!

casual

That's fine, we'll say Wednesday at ten!

A very common colloquial phrase to lock in a plan.

Det høres veldig bra ut, så jeg tar den timen.

neutral

That sounds very good, so I'll take that appointment.

A natural and positive way to confirm you want the offered slot.

Rescheduling · 2 ways to say it

Jeg har en time som jeg gjerne vil flytte til en annen dag.

neutral

I have an appointment that I would like to move to another day.

A clear and neutral way to request a reschedule.

Er det mulig at timen min kan endres til et senere tidspunkt?

polite

Is it possible that my appointment can be changed to a later time?

Formal and polite, often used in written communication or at busy offices.

Cancelling · 2 ways to say it

Jeg må bare kansellere timen, for jeg har blitt syk.

casual

I just have to cancel the appointment, because I have gotten sick.

Casual and direct, suitable for calling a familiar service provider.

Jeg må dessverre avbestille timen min, fordi noe har dukket opp.

neutral

I unfortunately have to cancel my appointment, because something has come up.

'Noe har dukket opp' is the exact natural equivalent of 'something has come up'.

Asking about requirements

Er det noe spesielt som jeg trenger å ha med meg?

neutral

Is there anything special that I need to bring with me?

Useful for medical appointments or initial consultations.

Practice Dialogue

Customer
Hei! Jeg vil gjerne bestille en time, helst i løpet av uka.
Receptionist
Hei. La meg sjekke systemet. Har du mulighet på tirsdag formiddag?
Customer
Nei, det tidspunktet passer dessverre ikke for meg, fordi jeg må jobbe. Har dere noe ledig på onsdag?
Receptionist
Onsdag er travelt, men jeg har en ledig tid klokka fjorten.
Customer
Klokka fjorten på onsdag høres bra ut. Vi sier det!
Receptionist
Fint, da noterer jeg at avtalen er bekreftet. Er det første gang du er her?
Customer
Ja, det stemmer. Er det noe spesielt som jeg trenger å ta med meg?
Receptionist
Bare legitimasjonen din. Du vil få en påminnelse på telefonen i morgen.
Customer
Perfekt, tusen takk for hjelpen. Ha en fin dag!

More Everyday Services (B1)

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