Sending Food Back & Complaints

Unnskyld, men jeg tror at jeg har fått feil rett, fordi jeg bestilte laks og ikke kylling.

Excuse me, but I think that I have received the wrong dish, because I ordered salmon and not chicken.

💡 Use this politely when the server brings a dish you did not order.

Maten min er dessverre helt kald, så jeg lurer på om den kan varmes opp på kjøkkenet.

My food is unfortunately completely cold, so I wonder if it can be warmed up in the kitchen.

💡 A polite way to ask for cold food to be reheated without sounding aggressive.

Kjøttet er fortsatt rått i midten, selv om det skulle være godt stekt da jeg bestilte.

The meat is still raw in the middle, even though it should be well done when I ordered.

💡 Useful when meat or fish is undercooked.

Jeg la merke til at vi mangler en porsjon pommes frites som vi bestilte til barna.

I noticed that we are missing a portion of french fries that we ordered for the children.

💡 Use this to report any missing items from your order.

Kan du være så snill å ta dette med tilbake, siden suppen er altfor salt?

Could you please take this back, since the soup is far too salty?

💡 A respectful way to send a dish back due to seasoning issues.

Dette er ikke det jeg bestilte, så jeg vil gjerne at denne retten blir byttet ut.

This is not what I ordered, so I would like this dish to be replaced.

💡 Use this when you need the kitchen to prepare the correct meal for you.

Vi har ventet på maten i over førti minutter, og vi lurer på når den kommer.

We have waited for the food for over forty minutes, and we wonder when it is coming.

💡 Polite inquiry about a long delay with your order.

Siden det har oppstått flere problemer med måltidet, ønsker jeg å snakke med sjefen din.

Since several problems have arisen with the meal, I wish to speak with your manager.

💡 Use this if the issues are major or if the service is unhelpful.

Jeg håper at kjøkkenet kan ordne dette raskt, fordi vi må rekke et tog snart.

I hope that the kitchen can fix this quickly, because we have to catch a train soon.

💡 Use this to explain that you are in a hurry when asking for a fix.