B1English
Checking into a Hotel
Use these phrases to successfully check into a hotel and ask for the information you need.
Key Phrases
Voice
Stating your reservation · 2 ways to say it
I have a reservation under the name Davis.
neutralGood afternoon. I'd like to check in, please.
politeHanding over documents · 2 ways to say it
Here you go.
neutralCommon when handing your ID or credit card to the staff.
Here is my passport and the booking reference.
politeAsking about breakfast · 2 ways to say it
Is breakfast included with my room?
neutralCould you tell me what time breakfast starts?
politeAsking for directions · 2 ways to say it
Where's the elevator?
neutralUS
Where's the lift?
neutralUK
Asking about the internet · 2 ways to say it
How do I get on the WiFi?
neutralCould I have the WiFi password, please?
politeAsking about checkout times · 2 ways to say it
What time do we need to check out?
neutralIs it possible to arrange a late checkout?
politeHotels sometimes allow this if you ask nicely.
Making a room request
Do you have any quieter rooms available?
politeAsking about parking · 2 ways to say it
Where is the hotel parking lot?
neutralUS
Where is the hotel car park?
neutralUK
Practice Dialogue
Traveler
Hi, I have a reservation under the name Miller.
Hotel Staff
Good afternoon. Could I see your passport and a credit card, please?
Traveler
Sure. Here you go.
Hotel Staff
Thank you. So, you're booked in a double room for three nights.
Traveler
Right. Is breakfast included with my room?
Hotel Staff
Yes, it is. We serve breakfast from seven to ten every morning.
Traveler
Great. And how do I get on the WiFi?
Hotel Staff
The password is on the back of your room key.
Traveler
Perfect. Where's the elevator?
Hotel Staff
It's just past the front desk on your left. Enjoy your stay!