Asking About Hotel Amenities
Use these phrases when checking in or settling into a hotel and you need to ask staff about services, facilities, and practical arrangements.
Key Phrases
¿A qué hora es el desayuno?
neutralWhat time is breakfast?
The most direct way to ask; works at any hotel front desk.
¿Hasta qué hora sirven el desayuno?
neutralUntil what time do you serve breakfast?
Use this when you are worried about missing it — a slightly more specific ask.
¿Me puede dar la contraseña del wifi?
politeCould you give me the wifi password?
Polite and standard; safe with any staff member.
¿Cuál es la clave del wifi?
casualWhat's the wifi password?
Short and natural; fine when talking to a friendly receptionist or another guest.
¿El hotel tiene gimnasio?
neutralDoes the hotel have a gym?
Simple and direct; add 'y piscina' to ask about the pool in the same breath.
¿En qué horario está abierta la piscina?
neutralWhat are the pool's opening hours?
Once you know the pool exists, use this to ask when you can use it.
¿Puedo dejar las maletas aquí hasta más tarde?
neutralCan I leave my bags here until later?
Common request on checkout day when your flight is in the evening.
¿Tienen consigna para el equipaje?
politeDo you have a luggage storage service?
'Consigna' is the standard term across most of Spain and Latin America.
¿Sería posible hacer un late check-out?
politeWould it be possible to do a late checkout?
The conditional 'sería' signals a polite request; use with front-desk staff.
¿Puedo quedarme hasta las dos?
casualCan I stay until two o'clock?
More direct; use when you already have a good rapport with the staff.
¿Me pueden pedir un taxi al aeropuerto?
politeCan you call me a taxi to the airport?
Using 'pedir' (to order/arrange) is natural here; 'llamar un taxi' also works.
¿Saben cuánto cuesta el taxi al centro?
neutralDo you know how much a taxi to the city centre costs?
Useful before you commit to booking — lets you compare with a ride-share app.
¿Hay servicio de habitaciones?
neutralIs there room service?
A practical add-on if breakfast hours don't work for you.
¿El parking del hotel tiene algún coste adicional?
neutralIs there an extra charge for the hotel car park?
Worth asking at check-in to avoid surprises at checkout.