Checking Out
Use these phrases when leaving a hotel: settling the bill, flagging charges, storing bags, and sharing feedback with staff.
Key Phrases
Quiero hacer el check-out, por favor.
neutralI'd like to check out, please.
Safe, natural opener at the front desk with any staff member.
Me voy hoy. ¿Puedo dejar la llave?
casualI'm leaving today. Can I drop off the key?
More relaxed phrasing; fine with friendly staff but slightly informal.
¿Me puede preparar la cuenta, por favor?
politeCould you get the bill ready for me, please?
Use when you want a moment to review before paying — common phrasing.
¿Me da la factura?
neutralCan I have the invoice?
"Factura" implies an official receipt — useful for business travel expenses.
Creo que hay un error en la cuenta.
neutralI think there's a mistake on the bill.
Soft opener — frames the issue as a possible error, not an accusation.
Este cargo no es mío. Yo no pedí esto.
casualThis charge isn't mine. I didn't order this.
Direct and clear; use once you've identified the specific item.
¿En qué incluye el precio del desayuno?
neutralDoes the price include breakfast?
Useful if the bill looks higher than expected — confirms what should be covered.
¿Aceptan tarjeta de crédito?
neutralDo you accept credit cards?
Also ask "¿y sin contacto?" (contactless?) if relevant.
Prefiero pagar en efectivo.
neutralI'd prefer to pay in cash.
¿Puedo dejar el equipaje aquí hasta las tres?
neutralCan I leave my luggage here until three o'clock?
Standard request; most hotels offer this service at no extra charge.
¿Me pueden guardar las maletas un rato?
casualCan you hold my bags for a bit?
More conversational; "un rato" (a while) is vague but perfectly natural.
La habitación estaba muy limpia y el personal fue amable.
neutralThe room was very clean and the staff were friendly.
El aire acondicionado no funcionaba bien. Quería comentarlo.
politeThe air conditioning wasn't working properly. I just wanted to mention it.
"Quería comentarlo" softens the complaint — polite and non-confrontational.
¿Pueden llamarme un taxi, por favor?
politeCould you call me a taxi, please?
Muchas gracias por todo. Ha sido una estancia muy agradable.
politeThank you very much for everything. It's been a very pleasant stay.
Warm but not over-formal — appropriate for any hotel, from budget to upscale.
¡Hasta la próxima!
casualSee you next time!
Only natural if you genuinely plan to return or want to sound friendly.