Hotel Room Problems
Use these phrases when you need to report an issue with your hotel room to the reception staff.
Key Phrases
Hola, tengo un problema en la habitación.
neutralHi, I have a problem in the room.
A direct and standard way to start the conversation.
Disculpe, creo que hay un problema con mi cuarto.
politeExcuse me, I think there is a problem with my room.
A slightly softer approach when approaching the front desk.
No hay agua caliente en el baño de mi habitación.
neutralThere is no hot water in the bathroom of my room.
Standard factual reporting.
Sale solo agua fría en la ducha.
casualOnly cold water comes out in the shower.
A more conversational way to explain the issue.
El aire acondicionado de mi cuarto no funciona.
neutralThe air conditioning in my room doesn't work.
You can swap 'aire acondicionado' with 'calefacción' (heating).
Creo que la calefacción está rota, ¿podrían revisarla?
politeI think the heating is broken, could you check it?
A polite request using the conditional tense.
Hay demasiado ruido en la habitación de al lado.
neutralThere is too much noise in the room next door.
Clear and direct complaint about neighbors.
Es imposible dormir por el ruido, ¿pueden hacer algo?
casualIt's impossible to sleep because of the noise, can you do something?
Expresses frustration naturally without being overly rude.
Las sábanas están sucias, ¿podrían cambiarlas, por favor?
neutralThe sheets are dirty, could you change them, please?
A standard request for housekeeping.
Parece que no han limpiado la habitación hoy.
politeIt seems they haven't cleaned the room today.
An indirect, softer way to point out a missed cleaning service.
¿Pueden mandar a alguien de mantenimiento pronto?
neutralCan you send someone from maintenance soon?
Common way to ask for a repair person.
¿Sería posible que alguien venga a arreglarlo ahora?
politeWould it be possible for someone to come fix it now?
Very polite, using conditional and present subjunctive.
¿Me pueden dar otra habitación más tranquila?
neutralCan you give me another quieter room?
Directly asking for a solution to a noise problem.
Me gustaría cambiar de habitación si hay alguna disponible.
politeI would like to change rooms if there is one available.
A standard, polite way to request a move using the conditional.
Llamé hace un rato y todavía no ha venido nadie.
neutralI called a while ago and nobody has come yet.
Useful if you are waiting for maintenance and getting impatient.