Missed or Delayed Connection
Use these phrases when your flight or train is delayed, cancelled, or you have missed a connection.
Key Phrases
Ho perso la coincidenza per Milano perché il treno precedente era in ritardo di mezz'ora.
I missed the connection to Milan because the previous train was half an hour late.
💡 Use this to explain to station staff why you missed your connecting train.
Vorrei sapere se è possibile prenotare un posto sul prossimo treno che parte per Roma.
I would like to know if it is possible to book a seat on the next train leaving for Rome.
💡 A polite way to ask for a seat on the next available train.
Il mio volo è stato cancellato e ho bisogno che mi troviate una soluzione alternativa.
My flight was cancelled and I need you to find me an alternative solution.
💡 Use this at the airport desk when your flight is cancelled.
Pensa che io possa ottenere un rimborso o una compensazione per questo grave ritardo?
Do you think I can get a refund or compensation for this serious delay?
💡 Ask this to find out if you are entitled to financial compensation.
Dato che devo aspettare molte ore, c'è una sala d'attesa dove posso riposare comodamente?
Since I have to wait many hours, is there a waiting room where I can rest comfortably?
💡 Ask this when you have a long layover or delay at the station or airport.
Qual è il binario da cui parte il treno che sostituisce la corsa cancellata?
Which is the platform from which the train replacing the cancelled route departs?
💡 Use this at a train station to locate a replacement bus or train.
Mi scusi, saprebbe dirmi se la compagnia aerea offre un hotel per la notte?
Excuse me, would you know how to tell me if the airline offers a hotel for the night?
💡 Use this to ask about overnight accommodation in case of long delays.
Il treno arrivava in ritardo mentre la coincidenza per Firenze partiva dal binario accanto.
The train was arriving late while the connection for Florence was leaving from the next platform.
💡 Use this to describe the sequence of events of your missed connection.
Vorrei cambiare questa prenotazione con il primo volo disponibile di domani mattina, per favore.
I would like to change this booking to the first available flight tomorrow morning, please.
💡 Use this to request a rebooking for the next morning's flight.